Terms and Conditions

Ownership

All content of this website is protected under Australian copyright law and remains the exclusive property of Melissa Kenihan.

Purchase and Shipping

After completion of purchase, artwork will be shipped between 3 - 5 business days. Notification of shipping will be sent to the purchaser via email including a delivery tracking number.

shipping

Shipping is included within Australia. International shipping is available to most countries outside Australia. Please contact the artist directly to arrange a quote.

PLEASE NOTE that due to the current Covid-19 pandemic, shipping restrictions and/or delays may apply. Please check Australia Post Service Alerts prior to purchase. If restrictions apply and you still wish to purchase an artwork to be shipped at a later date, please contact the artist directly for details.

Payments:

Shipping:

Customer Complaints:

Privacy

Subscriptions:

return policy

• Depending on the circumstances a refund may apply to artworks sold direct from the artist.

• Contact the artist direct to discuss your situation.

• Before a refund is issued, an artwork may be returned at the expense of the buyer. The artwork must be sent via professional courier with insurance cover. This applies to artworks sold direct from the artist.

• Deposits on commissioned artworks are non-refundable.

• Deposits on layby artworks are non-refundable but may be transferred as a credit to another artwork available direct from the artist.

Be assured I strive to accurately represent the paintings and their true colours; however, they may appear slightly different in person and colours vary on different monitors.

All sales are final; however, I want my collectors to be absolutely happy with their purchase, so please let me know if there is a problem with your order and I will do my best to resolve it. All items are packaged with the utmost care to ensure they arrive safe and sound. If your package arrives damaged, please let me know immediately and include photos.